FAQ

FAQ

Q: How can I view the status of my order?
A: Go to the Customer Service/Account Information page. This page lists all your orders. Click the date of your order and the status you wish to view.

Shipping policy?

Once we receive your order it will be processed within 48 hours. Once your order has shipped, you will be notified by email. The email will contain the tracking number and the carrier of your package which allows you to track the status of your order anytime. We offer quick shipping via USPS or FEDEX on all orders within the USA. We ship worldwide via USPS at fixed low rates. (No shipping from warehouse on Saturdays or National Holidays)

USA $5.00 shipping, $2.50 each extra item via FEDEX Home Delivery (1 to 5 days with Saturday Delivery).

FEDEX Express 2 Day Shipping is available in USA at $25.00 for first item and $15.00 for each extra item.

FEDEX Express Overnight Shipping is available in USA at $45.00 for first item and $40.00 for each extra item.

CANADA $25.00 shipping, $15.00 each extra item via USPS (Priority Mail takes from 6-10 Business Days)

Worldwide $45.00 shipping, $40.00 each extra item via USPS (Priority Mail takes from 6-10 Business Days)

International shipping may take longer due to customs release in the country of destination.

International buyers are responsible for any customs fees incurred depending on country of destination.

Q: How do I track my package?

A: Fedex packages use www.FEDEX.com using the tracking from the email 

A: USPS packages use www.USPS.com

Q: What is Egyptian Cotton?

A: Egyptian Cotton is one of the oldest known fibers in the world. It is cultivated and handpicked from the lush Nile River Valley. Products made of Egyptian Cotton are positioned as the world's finest.

For those who have tried Egyptian Cotton are aware of the superior characteristics of the fabric and this is why you are purchasing from egyptianbedsheets.com. Department stores do not carry the quality of sheets imported and sold by Luxor Linens.

Once you experience Egyptian Cotton bedding, you will undoubtedly tell your friends and family how wonderful sleeping is inside these luxury sheets.

Never tried Egyptian Cotton?  Experiencing the sensation of Egyptian Cotton for yourself is the only way to fully understand the difference these bed sheets make.

Q: Why is Egypt the suitable place for cotton cultivation?

A: Egypt is unique for its year round moderate climate. This climate is perfect for cotton cultivation and is the main reason Egyptian cotton is of superior quality and has world wide recognition.The Egyptian Ministry of Agriculture prohibits the mixing of cotton seeds thus ensuring all cotton exported from Egypt is 100% Pure Organic Long Staple Egyptian Cotton.

Q: What are the measurements of the different bed dimensions?

Full

flat sheet – 81” x 96”

fitted sheet – 54” x 75”

pillow case – 20” x 30”

Queen

flat sheet – 90" x 102"

fitted sheet – 60" x 80"

pillow case – 20” x 30”

Olympic Queen

flat sheet – 98" x 106"

fitted sheet – 66" x 80"

pillow case – 20” x 30”

King

flat sheet – 108” x 102”

fitted sheet – 78” x 80”

pillow case – 20” x 40”

California King

flat sheet – 110" x 108"

fitted sheet – 72" x 84"

pillow case – 20” x 40”

Q: How do I care for my linens?

A: Easy Care Instructions:

Machine wash in cold water, delicate cycle with mild detergent. No bleach. Tumble dry on low heat. Remove immediately at end of cycle. Press with warm iron if needed.

How to Choose Fine Linens for Your Home

Nothing changes the look of a bedroom quicker than a fresh set of bed linens. If you have a bathroom "en suite" it's also easy today to find coordinating bath linens to match the bedroom linens. Today it's fun to mix and match linens and many designers have their own design lines mixing florals with stripes and geometrics. Choosing fine linens for your bed and bath can be initially costly, but as with any purchase of quality made items, you will enjoy fine linen sheets and towels for years to come.

True linen, which is stronger than any other natural fiber has actually been dated back to the stone age. It has also been found that the linen wrappings from Egyptian mummies are still pliable, thousands of years later. The more linen is used the softer it becomes. It can absorb up to 20% of it's weight in moisture before it feels damp. They also air dry quickly. An Irish linen tea-towel can last five to seven or more years, depending on the amount of use. Linen will dry and shine your glasses superior to that of cotton or any other blend. Flax linen is also non-allergenic.

When choosing sheets for your bed you want to keep in mind thread counts. The higher the thread count the more luxurious and smoother feel the sheets will have. High thread count sheets are more durable than sheets with low thread counts. High quality linen sheets can last up to twenty years. As mentioned above, linen sheets will soften with use.